When will my order be delivered?
Our standard delivery is between 2-3 working days, depending on what time of day you have ordered. We also offer additional delivery options, which can be ordered over the phone. For full details of our delivery services, please click the DELIVERY tab in the footer below.
Is delivery free of charge?
All products ordered through this website include free delivery. There are some exceptions (for example, in the highlands of Scotland, mid-Wales and all-Ireland). However, the small additional charges will be informed to you in the checkout section before you complete the order.
How much product do I need to use for my stable?
The amount you will need varies from stable to stable and from horse to horse. However, we have provided some How-to videos to help you, and if you want to phone us we are more than happy to assist your specific circumstances. The videos can be viewed in the ‘How to Use’ section above.
Can I use the same wood pellets for both horse bedding and my biomass burner?
Yes, the same wood pellets are used for both fuel and horse bedding purposes.Please remember, however, to tell us what you are buying the pellets for so that the correct VAT rate is applied.