Use of cookies by Five Star – Our Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use 3 groups of cookies for: Google Analytics , Woocommerce and Google maps.

Google Analytics

“We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Google Maps

The embedded Google Map on our site sets 3 cookies known as NID, PREF and khcookie. These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps.

Cookie Set by Cookie Name Purpose Expires
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 2 years, 30mins, when you close your browser, 6months respectively
Woocommerce woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_
These cookies are used by the online shop to allow it to function correctly. both expire when you close your browser
Google Maps nid pref khcookie These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps. 6 months, 2 years, when you close your browser, respectively
  • Contact Us

    Contact Us

    If you have any questions, please feel free to contact us. Alternatively, please call us on 01606 835757. Our phone lines open from 9am to 5pm Monday to Friday (excluding UK Bank Holidays) if you prefer a chat.

    Read More
  • How to Use

    How to Use

    It is important for us that you get the most from your Five Star product, so that you can then tell all your friends how economically brilliant our products are. Find out more in our How to Use section.

    Read More
  • Benefits

    Benefits

    We can show you the true benefits of using our Five Star products for horse bedding, cat litter or biomass fuel. We would hate for you to be caught out by false economy of another brand. Read more about the benefits our products offer.

    Read More